1. Acceptance of Terms

By executing an Order Form, clicking "I Agree," or accessing our platform, you represent that you have the legal authority to bind your organization or employer to these Terms of Service. If you do not agree with all of these terms, you are expressly prohibited from using the platform and must discontinue use immediately.

2. Account Registration & Security

To use the ERP platform, you must register for an administrative user account. You agree to:

• Provide accurate, current, and complete organization and contact information.
• Maintain the security and confidentiality of all administrative and user credentials.
• Implement industry-standard access control policies (e.g., Multi-Factor Authentication).
• Promptly notify us of any unauthorized access, breach of security, or credentials compromise.

3. License Grant & Restrictions

Subject to compliance with these terms, we grant you a limited, non-exclusive, non-transferable, and revocable subscription license to access and use the ERP software for your internal business operations.

4. Customer Data & Privacy

Ownership: You retain all ownership rights, titles, and intellectual property interests in the business operational data, inventory records, and employee information uploaded to the platform ("Customer Data").

Data Security & Compliance: We maintain ISO 27001 certified data security management protocols and execute strict GDPR and SOC2 standards to protect customer data from unauthorized exposure, alteration, or deletion.

5. Service Availability & SLA

We endeavor to deliver a 99.99% operational Service Level Agreement (SLA) uptime calculated on a monthly basis, excluding scheduled maintenance windows announced at least 48 hours in advance.

6. Subscription, Fees & Billing

Services are billed on a recurring subscription basis (monthly or annually) as selected in your Master Service Agreement. Fees are due upon receipt of invoice or auto-debited based on your payment configuration. Unpaid invoices past 30 days are subject to service suspension.

7. Term & Termination

Subscriptions automatically renew at the end of each billing cycle unless terminated with written notice at least 30 days prior to the renewal date. Upon termination, you will have 30 calendar days to export your complete raw database backups before data purge procedures initiate.

8. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company be liable for any indirect, incidental, punitive, or consequential damages (including loss of business profits, supply disruptions, or loss of operational data) arising out of or related to the service.

9. Contact Information

If you have any questions or concerns regarding these Terms of Service or legal inquiries, please contact our Legal and Data Compliance team at: