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FAQ
Frequently asked questions
Straight answers about implementation, hosting, onboarding, and how Novatrace fits into real manufacturing teams.
Can I import my existing Excel/CSV lists? +
Yes. Our onboarding tools let you bulk-upload your master inventory list - items, suppliers, BOMs - in under 5 minutes. Column mapping is guided and validated on the fly.
Can we host Novatrace on-premise? +
Yes. Enterprise deployments support on-premise hosting with Docker and database options designed for regulated environments.
How does the free trial work on Professional? +
Professional includes a 14-day trial with full feature access so your team can validate workflows before upgrading.
Do you offer discounts for multi-site rollouts? +
Yes. Multi-site and annual rollouts can be priced with volume-based commercial terms. Our team can tailor the plan to your deployment scope.
Does Novatrace support audit logs and user attribution? +
Absolutely. Every transactional update is attributed to the authorized user and stored with a verifiable audit trail.
Can we migrate from spreadsheets gradually? +
Yes. Many teams start with a phased rollout, bringing in inventory and purchasing first, then production and compliance modules.
Still have questions?
Our team can walk you through the right setup.
Whether you need a demo, a migration plan, or a custom deployment recommendation, we’ll help you decide what to launch first.
Best for
Operations leaders, QA teams, and founders
Response
1 business day
Coverage
Hosting, onboarding, compliance, pricing
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