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This guide covers core operations for system administrators, plant managers, and warehouse supervisors. Need help with specific account billing issues? Visit our Support Center or read our Terms of Service.
1. Quick Start Guide
Follow these essential steps to configure your manufacturing facility workspace on your first login:
Organization Setup
Navigate to Settings > Organization to set currency, tax rules, and company locations.
Import Master Data
Upload your raw materials, SKU list, and vendor details using our CSV template.
Configure Production Lines
Map active shop-floor lines, define machine parameters, and link operator stations.
2. Inventory & Stock Control
The Inventory module handles real-time stock balances across raw, semi-finished, and finished goods using FIFO or LIFO valuation models.
| Stock Action | Trigger Condition | System Behavior |
|---|---|---|
| Safety Level Reached | Quantity < Reorder Threshold | Auto PO Draft Created |
| Batch Expiry Warning | Shelf life < 30 Days Remaining | QA Quarantine Flagged |
5. REST API & Webhooks
Developers can integrate custom machinery, ERP extensions, or BI tools using our secure HTTPS API endpoints.
# Authenticate requests using Bearer token
GET /api/v1/production/lines/line-3/oee
Host: Novatrace.app
Authorization: Bearer YOUR_API_KEY
6. System Troubleshooting
Need Live Technical Assistance?
If your issue is not listed in this manual, please submit a log ticket directly to our engineering team.